One of the biggest pitfalls for some CCTV customers is not being aware that certain cameras are region-specific. There are often Chinese region & Western Region cameras, and they must be used for the region they were intended for. There are numerous people who suffer countless problems because they bought a camera from online retailers such as eBay or Amazon that were originally intended for the Chinese market.
Online shopping sites often allow unofficial third-party sellers to sell their own goods, luring in those who are unaware of certain CCTV manufacturers restrictions. This is known as the unofficial grey import route. The cameras are not designed to withstand British weather. Firmware updates will not work and can render your camera or recorder unworkable. Also, the official manufacturers of these cameras will not support these unofficial cameras. There is no warranty or technical support provided either.
There are some CCTV installers in the UK who will offer these grey import cameras to their clients during their quotes, because they get them cheaper, however, these installers do not advise their customer of the pitfalls that they may and often will encounter once installed, they are only looking to increase their own profit margin at the customers expense. Our advice is to use a reputable installer who purchases their cameras from an official UK supplier or if you are buying a system to install yourself then do your research and be certain that your cameras are not Grey import or you may well regret your choice.
Eclectic Security only use official systems provided for the UK market and our preferred systems are actually made by UK manufacturers and developers, we may not be as cheap as the online shopping sites but we will provide our clients with a hassle-free and problem free install.
DON’T GET CAUGHT OUT!